Compliments

 

 

Below is a selection of the compliments received by members of the public in the last month.

For more information on how to thank a member of our staff, please  click here

 
“I wanted to express our thanks to the two ambulance crew members who transported my son to hospital. They introduced themselves, tried to make him laugh and treated him with dignity and respect. They reassured me and showed kindness and empathy at a time that was very worrying and stressful for us as parents. You are wonderful people and we will never forget your kindness. Know you are appreciated.”
 
“Could you please pass on our thanks to the crew members who attended our son. I could not praise them highly enough. They were beyond excellent in a very distressing situation. Also the call handler who took the call was excellent and stayed on the line until rapid response arrived. Total stars.”
 
“I would like to thank the ambulance crew members for the care and attention they gave me on two occasions. Their attention and dedication is second to none and I feel that the Ambulance Service do not get the recognition it deserves.”
 
“I am writing to express my thanks for the fantastic service we received recently from the Northern Ireland Ambulance Service. During a stressful incident with our son, we contacted 999. The advice received was excellent and helped to calm my wife and me down. An ambulance arrived at the house promptly and we have nothing but the highest praise for the service we received from the crew who arrived.
 
“I wish to compliment the ambulance staff who transported my mother on two occasions.  They interacted with her and treated her with dignity and respect. They were also very courteous.”
 
“The ambulance crew members who attended my father were so attentive and professional. They made sure that he was comfortable and kept us all updated on everything. You were so supportive. Thank you.”
 
“Thank you to the wonderful ambulance men who took my husband to hospital after he suffered a heart attack. Their care and quick response getting him there meant he expected to make a full recovery.”
 
“I wanted to express my sincere thanks of the speedy treatment of my father after he suffered a stroke. The ambulance got to him within 5 minutes. Awesome work ambulance crew – you are amazing for everything you do.”
 
“Thank you for your care and attention given to my husband. You all played a great part in saving his life. Thanks again.”
 
“I would like to thank the two ambulance staff who tended to me at my home. Words cannot describe my gratitude to them for their kindness, professionalism and humour combined with a great attitude to their work. I highly commend your choice of staff and they are a credit to your organisation.”