When to Call

When to Call

You should call 999 in the event that emergency medical assistance is required in a life-threatening situation following a serious accident, injury or illness.  This includes, but is not limited to:

  • Loss of consciousness
  • Major blood loss
  • Chest pains
  • Difficulty breathing
  • Severe burns/scalds
  • Fitting/concussion
  • Severe allergic reactions
  • Choking
  • Drowning

In the case that it is not a life-threatening emergency, and immediate medical attention is not required, please consider other options before calling 999:

  • Care for yourself or the patient at home, or see if family or friends are able to help
  • Talk to your local pharmacist
  • Visit or call your GP (or, if necessary, call the out of hours GP service)
  • Visit your local Minor Injuries Unit
  • Make your own way to A&E (you will not be treated any quicker by arriving in an ambulance).

Visit our Choose Well page for more information.